FAQ’s

Frequently Asked Questions 


Selling Your OEM Wheels


  1. How do I get a quote for my factory wheels?

    Email (Sales@santaanawheel.com) or text (949-478-2033) a picture of your wheel, along with the following info:
    Year, make and model of the car that the wheels came off of.
    The condition of the wheels, are they bent, have scratches, not in the original finish, ex. Was the wheel originally silver and you painted it black? etc.
    We typically respond within 1 hour.

  2. How am I paid for my wheels?

    You will be paid by check the same day of bringing your wheels in, we just need to make a copy of your ID.

  3. How much do you pay for used wheels?

    We pay a fair market price based on:
    The market value of the wheel
    The condition of the wheel (bent, scratched, etc.)
    If we already have that wheel in stock

 

Purchasing Your OEM Wheels


  1. 1
    What is an OEM wheel?

    An OEM, or Original Equipment Manufactured, is the factory that was manufactured for that particular car brand. Mercedes wheels are manufactured and tested by Mercedes, Honda wheels are made by Honda, etc.

  2. 2
    What is a Replica wheel?

    A replica wheel is an aftermarket wheel that was modeled after an original wheel so it fits and looks exactly like the stock factory one, but it wouldn’t have been manufactured by the car model. For example, a BMW replica wheel will look and fit identical to the original one, but it was not made by BMW.

  3. 3
    What shipping carrier do you use?

    We ship every business day with UPS, FedEx, and USPS. Take a look at our Shipping Map to get an idea of how long your wheel would take to get to you.

  4. 4
    Do you offer any guarantee or warranty on the wheels?

    There is no warranty on used OEM wheels, but they are guaranteed to be the correct style, condition, and color you order. If you are not satisfied with your wheel for whatever reason we offer no hassle returns, within 30 days with no damage to the order. **New replica wheels have a 12-month warranty to keep the same color and shape when first purchased, with normal usage.
    The warranty does not apply to damages that came from harmful cleaning chemicals, salted roads, cleaning materials that are not recommended (steel wool), accidents from improper tire mounting, spacers, etc.

  5. 5
    What if you don’t have my wheel in stock?

    We will gladly locate a replacement wheel for you using the best resources available, which includes vendors from all over the country!

  6. 6
    Do you only sell used wheels?

    We carry Used OEM wheels as well as offering new replica options, we will be very clear when you make your purchase if the wheel is new used.

  7. 7
    What if I need a center cap with my wheel?

    Center caps are always sold separately from wheels (unless priced as a package), but we carry plenty of originals and new replicas so we can always quote you on both the wheel and cap together, just ask.

  8. 8
    How do I find out the size of my wheel?

    The size of your wheel and rim will be stamped or cast on the side wall of the tire. The number to the right of the R is the size of the wheel. For example, 205/75/R15. ’15’ is the size of the wheel, as shown below.